OUR SERVICES

Expert solutions tailored to your needs.

 

HUMAN FACTORS PROJECT MANAGEMENT 

Ensure the proper conduction of human factors engineering, risk management, and design activities in your projects.

TASK & WORKFLOW OPTIMIZATION

Beat the competition by creating a unique benefit for your users and customers through systematic task and workflow optimisation.

USE-RELATED RISK MANAGEMENT

Identify and control your product’s use-related risks and ensure regulatory compliance.

INSTRUCTIONAL & PRODUCT DESIGN

Develop innovative design solutions and effective user instructions and training materials that are systematically optimised towards use-related safety, effectiveness, and user acceptance.

TEST SAMPLE & EQUIPMENT DEVELOPMENT

Use bespoke mockups to test and optimise potential design solutions and critical parameters as early as possible during development and before changes become too resource intense.

USER NEEDS ANALYSIS & USABILITY STUDIES

Understand your users and their needs and see how your solutions are going to perform in real life. Systematically leverage the results to optimise their safety, effectiveness, and user acceptance.

DOCUMENTATION & REGULATORY SUPPORT

Prepare your documentation, pre-meeting packages, and submissions with confidence. Get expert support in interacting with health authorities.

HUMAN FACTORS VALIDATION

Collect the required evidence of your product’s use-related safety and effectiveness to inform regulatory review.

TAILORED TRAINING SERVICES

Systematically and effectively build-up your human factors, risk management, design, and regulatory resources.

DELIVERY MODELS

Flexible and efficient delivery models that meet the specific needs of your projects.

CONSULTING

Our expertise on-demand.

Access our subject matter expertise and get support whenever and wherever you need.

  • Setup: The client requests on-demand consulting support and subject matter expertise.

  • Resource allocation: Client owns and manages the schedule and the allocation of the resources.

  • Billing: Billings are on the basis of the actual and client-approved time and resources expended.

  • Typically used for: Task analysis and workflow optimization, user studies, regulatory support, human factors validation, coaching as part of tailored training services.

CONTRACTING

Dedicated experts as part of your team.

Get experienced experts who work as part of your teams and manage all human factors, use-risk, and design aspects of your projects.

  • Setup: The client orders contracting support through one or more of our specific resources with the required workload and for a defined period of time.

  • Resource allocation: Client owns and manages the schedule and the allocation of the resources.

  • Billing: Billings are on the basis of the actual and client-approved time and resources expended.

  • Typically used for: Functional representation, task analysis and workflow optimization, use-related risk management, regulatory support.

WORK PACKAGES

Agreed deliverables on time.

Receive the deliverables you need with full control over your budget and timeline.

  • Setup: Client provides a statement of work. Ergonomics Factory and the client agree on the deliverables, acceptance criteria, due dates and milestones. Ergonomics Factory commits tothe schedule, cost, quality & scope for the deliverables.

  • Resource allocation: Ergonomics Factory is accountable for the project team set-up and execution, i.e. owns and manages the planning, selection, and allocation of the required resources.

  • Billing: Billing is triggered by milestones. A change control process ensures full alignment as well as timeline and budget control.

  • Typically used for: UI/UX design, user studies, test samples and test equipment, task and workflow optimization, regulatory support, human factors validation, training services.

HYBRID MODELS

Tailored to your needs.

Get expert support whenever and wherever you need while maintaining full control over your budget and timeline.

  • Setup: Ergonomics Factory and the client agree on the range of consulting / contracting support, as well as on the deliverables, acceptance criteria, due dates and milestones. Ergonomics Factory commits to the availability, schedule, cost, quality & scope for the resources and deliverables.

  • Resource allocation: The client owns and manages the schedule and the allocation of the consulting / contracting resources while Ergonomics Factory is accountable for the project team set-up and execution of the agreed deliverables.

  • Billing: Billing is triggered by reaching a specific limit of client-approve time and resources expended as well as by pre-defined milestones. Time limits and change control processes ensure full alignment as well as timeline and budget control.

  • Typically used for: Functional representation incl. UI/UX design and test samples and test equipment development.

 

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